Do you charge inactivity fees?

Yes, the Company has established, implemented and maintains an Inactive and Dormant Account Policy that is as follows:

No Trading Activity shall mean that the Client has NOT taken any of the following actions on any of his/her Trading Account(s):

  • Made a deposit
  • Made a withdrawal
  • Open or close a position
  • Log-in

Where a Client with any of his/her Trading Account(s) held with the Company under any of its Brands has No Trading Activity for a period of at least 12 (twelve)consecutive months, his/her Trading Account will be classified as an Inactive Account.
Such Inactive Account will be subject to a monthly fee of 10€ (ten euros or trading account currency equivalent) per month until the balance on all MT4/MT5 account(s) is 0€ (zero euro or trading account currency equivalent) relating to the maintenance and administration of such Inactive Account (the “Inactivity Fee”).

For the re-activation of Inactive Account, the Client must:

  • Open a position, and/or
  • close a position and/ or
  • Make a deposit and/or
  • Make a withdrawal and/or
  • Log-in

The Client’s Inactive Account will then be reactivated (subject to, if required, up-to-date Know Your Customer documentation to be provided to the Company by the Client) and become an Active Account. In such cases where an Inactive Account has been re-activated, the Company will cease to deduct the Inactivity Fee but will not refund any Inactive Fee deducted previously.

Inactivity/Dormant fees are non-refundable.

Should you require any further clarification or assistance, please do not hesitate to contact our Customer Support via Live Chat, email or telephone from Monday to Friday, 24/5.

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Risk Warning: Trading in Forex/CFDs and Other Derivatives is highly speculative and carries a high level of risk.